Financial Inclusion
Definition of Financial Inclusion:
Availing of various financial products for use by all segments of the society through the formal channels, with adequate quality and cost while protecting the rights of the consumers of these services, which enables them to manage their finances effectively.
Our Vision:
Our aim is to enhance financial inclusion by creating an environment where all individuals have access to financial products and services that meet their needs, while protecting the rights of customers in those services and products.
Financial Inclusion Accounts :
EGP saving account for People with disabilities
USD saving account for People with disabilities
AIB Green Economic Activity individual
Financial Inclusion Events:
- Women Celebration (8th - 31st of March)
- Arab Day Celebration (1st - 30th of April)
- Youth Celebration (1st - 15th of August)
- Farmers Celebration (1st - 15th of September)
- Savings Celebration (15th - 31st of October)
- International Day of Persons with Disabilities Celebration (1st – 15th of December)
Services for PWD customers:
- - Certified sign language employees in all branches.
- - Providing videos in sign language covering products, services, terms & conditions on social media platforms.
- - Prepared some of AIB branches to accommodate PWD customers, including:
- o Equipped with ramps to facilitate wheelchair access.
- o An automated elevator was installed to assist wheelchairs customers.
- o Modified one teller desk with a low-level customer counter to accommodate customers.
- o Set up one customer service desk on the ground floor near the entrance.
- o Providing dedicated queue numbers for PWD customers through the automated queuing system at certain branches.
- o Displaying signs at branches equipped to serve PWD customers & adding them on the official bank’s website.
- (To find the nearest branch ready to serve PWDs clients, please visit Find US).